Shipping Policy

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: 6-10 business days

Where We Ship

We currently ship to the following countries:

United States
Canada
United Kingdom
Germany
France
Italy
Australia

At this time, we do not offer shipping to other locations.

Customs Duties & Taxes

Additional customs duties, taxes, or fees may apply depending on your location. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses.
Some items may have shipping restrictions in certain regions. If your order cannot be shipped, we will notify you promptly.

Lost, Stolen, or Damaged Items

Lost or Stolen Packages: Voldri is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. However, we will assist in filing a claim with the carrier if needed.
Damaged Items: If your item arrives damaged, please contact us within 7 days of delivery with a photo of the damage, and we will work to resolve the issue.

Returns and Exchanges

For information about returns and exchanges, please refer to our Return Policy.

Questions & Support

If you have any questions about shipping or need assistance, please contact our customer service team:
📎 Email: support@voldri.com

Thank you for shopping with Voldri! We’re committed to ensuring your products arrive safely and promptly.